online exclusive q+a
hey girlie! thanks for finding our page! we recently changed platforms in order to allow our vendors to ship DIRECTLY to our customers. this also allows us to offer hundreds of products that we did not previously have access to! here is what you need to know:
Q: Where is my order shipping from?
A: Your order will be shipping straight from our vendor's warehouses. this will provide a more seamless shopping experience and allow for unlimited quantities of sizing!
Q: How long will it take to receive?
A: It will still take roughly 5-7 business days which is standard as to what we do now.
Q: I ordered 3 items. Will they all come together?
A: It is a possibility they will all be shipped as one package, but will most likely be shipped separately as we have access to many vendors.
Q: What am I going to be paying for this shipping?
A: We will not be changing our shipping rule. It will remain $5.99 for standard shipping but all orders over $65+ will ship free! We appreciate you shopping with us & hope you can find many items you love.
Q: I ordered an item and would like to return it. What do I do?
A: It is simple, just contact us! :)
Q: Can I still choose local pick up?
A: At this time, as we transition over to a new platform, all items will be directly shipped to you!
we hope you all are as excited about this amazing step for our business as we are. we have truly been trying to work towards providing more options & a more seamless shopping experience and we truly believe this will correct a lot of those gaps. any questions, please reach out!